Product Operations

Role Overview

The Product Operations role is a new function at Heidi, responsible for planning, reporting, change control, and launches across every product team. The role is still evolving, and the successful candidate will help shape the function from day one.

What You Will Do

The Product Operations role involves taking ambiguous problems and owning them end-to-end, building automations to connect tools, partnering with cross-functional teams, and owning process hygiene.

Why It Might Be a Fit

The role requires someone who can finish things, work with ambiguity, and build lightweight systems that stick. The ideal candidate will have experience in product operations, program management, or product management, and be comfortable working across timezones.

Requirements

• Experience in product operations, program management, product management, or business operations
• Ability to execute without a legion of data analysts, product marketers, and research coordinators
• Experience with Linear, Canny, Canva, or similar tools
• Strong cross-team reach and ability to work with people across different timezones
• Alignment with Heidi’s mission of building tools that improve how clinicians work

Benefits

• Annual learning and development budget of $1,000
• Monthly health and wellness allowance of $150
• Home office budget of $500
• 26 weeks paid primary parental leave
• 18 weeks paid secondary parental leave
• Fertility support up to $10,000
• Four weeks of work from anywhere per year
• Serious equity