Product Operations Lead

Remote Full TimeMissouri, United States (Remote)H&R Block

Role Overview

Partner with Product Operations leadership and cross-functional teams to translate strategic priorities into scalable practices, enablement programs, and measurable improvements. Define and lead workstreams and initiatives, driving complex cross-functional efforts and delivering tools, communications, insights, analyses, and operational practices.

What You Will Do

Translate strategic priorities into actionable plans, coordinate cross-functional initiatives, operationalize product practices, and lead change and adoption efforts.

Why It Might Be a Fit

Required strengths include experience leading complex programs, working knowledge of modern product practices, and analytical mindset with ability to leverage data and insights to inform decisions.

Requirements

  • 8+ years of experience in Product Operations, Program Management, Product Management, Strategy & Operations, Business Operations, or a related discipline
  • Experience leading complex, cross-functional programs and initiatives
  • Working knowledge of modern product practices, including discovery, experimentation, product analytics, Agile, and Lean methodologies
  • Experience with portfolio management, prioritization, dependency management, product management tools, and product operating rhythms
  • Experience enabling AI-supported workflows and responsible AI adoption
  • Strong communication, facilitation, executive storytelling, and stakeholder influence skills
  • Analytical mindset with ability to leverage data and insights to inform decisions, measure outcomes, and drive continuous improvement

Benefits

  • Competitive pay
  • Comprehensive benefits
  • Support for life both in and outside of work
  • Medical and prescription drug coverage
  • 401(k) Plan
  • Employee Assistance Program
  • Virtual fitness center programs
  • Associate discount program
  • Business Travel Accident Insurance
  • Associate Tax Prep benefit

To apply for this job please visit careers-hrblock.icims.com.


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