CRM Data Analyst

Hybrid Full TimeGeorge Town, Penang, MalaysiaInforma

Role Overview

We are seeking a detail-oriented CRM Data Analyst to join our Intelligence & Advisory business unit. This role is essential for maintaining the integrity and quality of our CRM database through systematic data acquisition, processing, and validation activities.

What You Will Do

Acquire and cleanse data from CRM systems, validate incoming data, conduct comprehensive data profiling, identify and troubleshoot data anomalies, and maintain thorough documentation of data sources and extraction processes.

Why It Might Be a Fit

This role requires a detail-oriented individual with experience in data sourcing, acquisition, and quality validation, ideally in Salesforce. Familiarity with data visualisation platforms like Tableau or Power BI is a plus.

Requirements

  • 1–3 years of experience in data sourcing, acquisition, or related research roles.
  • Experience in data profiling, cleansing, and quality validation, ideally in Salesforce.
  • Familiarity with data visualisation platforms like Tableau or Power BI is a plus.
  • Ability to multitask and manage shifting priorities in a fast-paced environment.
  • High attention to detail and strong focus on data accuracy.
  • Commitment to continuous learning and adapting to new technologies and industry practices.

Benefits

  • Great community: a welcoming culture with in-person and online social events
  • Broader impact: take up to four days per year to volunteer, with charity match funding available too
  • Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning
  • Time out: annual leave, birthday leave and the chance to work from (almost!) anywhere for up to four weeks a year
  • A flexible range of personal benefits to choose from, plus company funded private medical cover
  • A ShareMatch scheme that allows you to become an Informa shareholder with free matching shares
  • Strong wellbeing support through EAP assistance, mental health first aiders, a healthy living subsidy, access to health apps and more
  • Recognition for great work, with global awards and kudos programmes

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