People Operations Specialist (12 months, Mandarin & English)

Role Overview

Join Our HR Team as a People Operations Specialist – Entry Level Opportunity! Transform Employee Experiences Every Day. Are you passionate about making a real difference in people’s working lives? We’re looking for a People Operations Specialist who will be at the heart of supporting our employees through every stage of their journey with us.

What You Will Do

Delivering exceptional customer service to employees across all their workplace needs, Managing employee queries with speed, accuracy, and genuine care, Supporting key employee milestones from onboarding to career transitions, Working with innovative systems to streamline processes and improve experiences, Collaborating with teams to solve complex challenges and implement improvements, Contributing to projects that shape how we support our people.

Why It Might Be a Fit

Full training provided – we’ll teach you everything you need to know, Career development opportunities – grow your skills and advance your HR career, Supportive team environment – work alongside experienced professionals who want to see you succeed, Meaningful impact – see how your work directly improves people’s working lives, Modern systems and tools – work with the latest technology to deliver great service

Requirements

• Genuine passion for customer service – you light up when helping others succeed
• Meticulous attention to detail – accuracy matters when dealing with people’s careers
• Strong IT skills and adaptability – comfortable with technology and excited to learn new systems
• Speed and efficiency – able to work at pace while maintaining quality
• Drive for results and initiative – you think beyond the task to understand the bigger picture
• Excellent communication skills – warm, professional, and clear in all interactions
• Fluency in both English and Mandarin (spoken and written) is essential for this role

Benefits

• Salary commensurate with experience, plus incentive bonus
• An excellent work/life balance culture
• 20 days (prorated for your first year) annual leave per year plus a day off for your birthday
• 3 additional discretionary days off during the holiday season at the end of the year
• 4 paid volunteering days each year
• Under the local company’s healthcare insurance plan with an option for the participation of other family members at the employee’s expense
• Employee assistance programme – offering 24/7 well-being support
• Share Match – Plan that matches every share purchased with two free shares.
• Annual health screening, optical and dental care