Director of Revenue Technology & Business Intelligence

Role Overview

The Director of Revenue Technology & Business Intelligence will own and maintain the Revenue Strategy technology, business intelligence, automation, and AI roadmap. They will identify and prioritize opportunities based on revenue impact, productivity improvement, scalability, user needs, implementation effort, and risk reduction.

What You Will Do

The Director will translate revenue management and commercial needs into documented business requirements, process maps, user stories, business rules, data definitions, and acceptance criteria. They will maintain a prioritized product backlog and coordinate sequencing, milestones, dependencies, resources, risks, and expected business outcomes.

Why It Might Be a Fit

The ideal candidate will be a strategic and analytical leader with a strong product mindset who can connect revenue management needs, data, technology, and business outcomes. They will have experience owning or leading the implementation of business intelligence, reporting automation, analytical, or technology products from requirements through launch and adoption.

Requirements

• Bachelor’s degree
• Seven or more years of progressive experience in business intelligence, analytics, revenue technology, data-product ownership, process automation, revenue management, commercial systems, or a closely related field
• Demonstrated experience owning or leading the implementation of business intelligence, reporting automation, analytical, or technology products from requirements through launch and adoption
• Strong ability to translate business problems into documented workflows, requirements, business rules, metrics, data definitions, and user acceptance criteria
• Experience partnering with IT/Development teams, technology vendors, data specialists, or consultants to deliver and support technology solutions
• Experience with business intelligence and visualization platforms such as Power BI, Tableau, or comparable tools, along with advanced Excel and strong general data literacy
• Working knowledge of databases, data models, APIs, automated data feeds, and system integrations preferred; direct programming or software-development experience is not required
• Demonstrated fluency in AI capabilities, limitations, solution evaluation, governance, and practical application to business workflows
• Experience with data quality, validation, reconciliation, reporting governance, access controls, and performance measurement
• Understanding of hotel revenue management concepts, including rates, availability, restrictions, demand, forecasting, channel mix, pricing, and profitability, strongly preferred
• Working knowledge of hotel technology ecosystems such as PMS, CRS, RMS, booking engine, channel manager, OTA connectivity, and reservation delivery workflows preferred

Benefits

• Dental insurance
• Vision insurance
• Health insurance
• 401(k) plan
• Paid time off
• Paid holidays
• Life insurance
• Disability insurance