Manager, Sales Operations & Client Success

Role Overview

The Manager, Sales Operations & Client Success owns the system behind the revenue engine and the health of the client after the sale. This role is accountable for the system that makes those outcomes repeatable.

What You Will Do

Lead flow and response management, CRM and data discipline, team leadership, client onboarding, documentation and compliance completeness, client health and retention, reporting, and cross-functional coordination.

Why It Might Be a Fit

Must have experience managing or coordinating a small team, strong CRM discipline, highly organized and process-minded, strong written and verbal communication, and able to hold people to a standard.

Requirements

• Experience managing or coordinating a small team
• Strong CRM discipline
• Highly organized and process-minded
• Strong written and verbal communication
• Able to hold people to a standard, including people who do not report to them

Benefits

• Good luck, and thank you for being part of our team!