KC CRM Administrator – Enrollment Services

Role Overview

The KC CRM Administrator will lead the usage and operation of the Customer Relationship Management (CRM) software, responsible for day-to-day operations and strategy implementation in the CRM system for Enrollment Management at Kettering College.

What You Will Do

Responsibilities include creating communication strategies and content, reporting, training, and management of the system, working closely with Kettering College IS/IT and Student Services to ensure processes are effective and efficient.

Why It Might Be a Fit

The ideal candidate will have a minimum of a Bachelor’s degree in Business Administration, Human Resource Management, or a related field, and 1 year of related professional experience, including experience with CRM software, customer service, operational improvement, and MS Office.

Requirements

• Bachelor’s degree in Business Administration, Human Resource Management, or a related field
• 1 year of related professional experience
• Experience with CRM software
• Experience with customer service
• Experience with operational improvement
• Experience with MS Office

Tagged as: CRM Administration