Associate Sales Operations Manager

Role Overview

KiwiCo is looking for an ambitious, self-motivated Associate Sales Operations Manager to join our Education Sales team. In this role, you’ll help scale our sales operations to efficiently and effectively serve our growing customer base.

What You Will Do

Manage the tools and systems that are critical for our sales process, enhance sales productivity by building and optimizing workflows and processes, and collaborate with partners to streamline workflows.

Why It Might Be a Fit

The ideal candidate is a data-driven, highly organized, and proactive problem solver who thrives in a fast-paced environment and is excited to make a measurable impact on both our customers and our business.

Requirements

• Bachelor’s degree
• 2+ years in sales operations role or similar
• Experience with CRM tools (Hubspot or similar)
• Experience with ERP (Netsuite or similar), inventory planning and fulfillment operations tools
• Experience effectively engaging with customers in a sales support or sales role
• Experience with data analysis using CRM tools (Hubspot or similar) as well as BI tools (Looker or similar)
• Experience partnering with engineering to build features and capabilities to support customers and sales
• Proactive and self-motivated with a high bias for action
• Excellent organizational and time management skills — detail-oriented and meticulous about documenting and communicating processes, workflows, and expectations
• Demonstrated ability to work collaboratively with internal partners
• Ability to thrive in a fast-paced environment
• Well-developed capabilities in problem-solving and crafting efficient processes
• A result and success-oriented mentality, conveying a sense of urgency and driving issues to closure
• An innate drive to innovate and optimize the use of available resources
• Comfort with adapting and adjusting to multiple demands, shifting priorities, ambiguity, and rapid change

Benefits

• Annual bonus
• Stock options
• Health benefits
• Financial security benefits
• Well-being benefits