Service Sales Engineer

Role Overview

As a Service Sales Engineer, you will be responsible for building new relationships and selling maintenance contracts and related digital services outside the current customer base. You will work in a global organization with a shared purpose to shape the future of cities. The role requires a strong understanding of customer needs and the ability to offer solutions that meet their needs.

What You Will Do

Your main responsibilities will include customer relationship management, proactively developing and creating customer relationships, and selling maintenance contracts and related digital services. You will also be responsible for handling RFQs, ensuring customer satisfaction, and documenting customer and contact information.

Why It Might Be a Fit

To be successful in this role, you will need to be a strong communicator, able to bring across customer needs and add value to customers’ businesses. You will also need to be comfortable with digital solutions and able to use value-based pricing to guarantee healthy margins.

Requirements

• Bachelor or Master’s degree in economics, engineering or other relevant field
• Experience from/ familiar with solution selling methodology
• Experience from / familiar with KONE customers’ industries is a plus
• Sales and/ or customer service experience
• Masters the sales process
• Numbers and facts drive actions

Benefits

• Career progression in opportunities within a global organization
• Total reward elements that engage and motivate our employees
• Comprehensive learning and development programs
• Fun colleagues and a lively working environment
• Great leaders who are open-minded