Role Overview
As a Salesforce & Revenue Operations Specialist, you will work closely with Sales and Customer Success teams, building, developing, and optimizing our tech stack, primarily Salesforce and Zendesk. You will be responsible for scalable workflows and automations across all GTM functions, reducing operational friction and making efficiency measurable.
What You Will Do
You will develop reports, dashboards, and analyses to provide stakeholders with real insights to inform decision-making. You will take end-to-end responsibility for operational initiatives, from lead handoffs and onboarding automation to support routing.
Why It Might Be a Fit
You will actively help shape pipeline transparency at lawpilots, identifying bottlenecks, deriving recommendations for action, and driving improvements independently. You will use AI tools strategically to make your processes smarter.
Requirements
- solid professional experience in revenue operations, sales operations, or CRM administration
- previous work in a B2B SaaS environment
- Salesforce skills beyond the basics, including configuration, automation, and optimization
- hands-on experience with Zendesk or comparable support and customer service tools
- analytical thinking and ability to work with data
- proactive and able to take initiative
- experience with AI tools in an operational context
Benefits
- 28 vacation days plus one additional day per year until you reach 30 days
- Christmas Eve and New Year’s Eve off
- two days off per year for social engagement
- sports, lunch, or public transportation subsidy up to 50€ per month
- hybrid work model
- flexible work hours
- workation within Europe (by arrangement)
To apply for this job please visit lawpilots.jobs.personio.de.
Follow us on social media