Inside Sales Strategy Manager

Role Overview

Responsible for setting the strategy of the Inside Sales team and managing, coaching, and developing Inside Sales and Lead Generation Representatives within a defined sales area. May manage multiple teams through subordinate supervisors.

What You Will Do

Responsible for market development, setting targets, and ensuring that revenue is generated for the Inside Sales department. Develops and monitors the application of operating systems, establishes and implements administrative and technical procedures, and ensures the volume of work produced meets product/service standards and exceeds quality standards.

Why It Might Be a Fit

Requires a bachelor’s degree or an equivalent combination of education and experience, at least 8 years related experience, and ability to manage the work of team members to optimize performance.

Requirements

• Bachelor’s degree or equivalent combination of education and experience
• At least 8 years related experience
• Ability to manage the work of team members to optimize performance
• Expert abilities with building relationships, listening, persuading, negotiating and managing time
• Knowledge of principles and processes for providing customer services
• Excellent written and verbal communication
• Ability to use Microsoft Office, SAP, Automatic Call Distributor and Customer Relationship Management software

Benefits

• Tuition reimbursement
• Medical, dental, and vision insurance
• Prescription drug coverage
• 401(k) retirement plan
• Short-term disability insurance
• 8 weeks paid birthing leave
• 2 weeks paid bonding leave
• Life and long-term disability insurance
• 12 days paid time off
• 2 paid well-being days
• 1 paid volunteer day
• 12 paid holidays
• 3 floating holidays per year