Salesforce Administrator

On Site Full TimeAustin, Texas, United StatesLightspeed Systems

Role Overview

The Salesforce Administrator will own the day-to-day of our Salesforce platform, including user setup, data quality, reports, and automation. They will report to the Senior Director, MIS, with technical mentorship from the Salesforce Product Manager.

What You Will Do

The Salesforce Administrator will be responsible for triaging and resolving Salesforce support tickets, maintaining data quality, building and maintaining reports and dashboards, and owning projects end to end.

Why It Might Be a Fit

The ideal candidate will be a self-starter with strong documentation and QA habits, comfortable owning data quality and building reports/dashboards independently, and with experience in declarative config and automation.

Requirements

  • Bachelor’s degree in Information Systems, Business Administration, or equivalent experience
  • 2+ years hands-on Salesforce administration (or comparable business-app admin)
  • Salesforce Certified Administrator preferred, or working toward it
  • NetSuite or similar ERP exposure, plus general IT literacy (macOS, Microsoft 365, identity/access)
  • Jira or similar project management experience
  • Experience with tools like Adobe Sign, ChurnZero, Zapier, or n8n a plus
  • Comfortable using AI tools (Claude, ChatGPT) day-to-day, with interest in applying AI to automate admin work

Benefits

  • Flexible hours
  • Occasional on-call support
  • Snacks galore and a private chef serving up lunch Tuesday through Thursday every week
  • State-of-the-art fitness center
  • Physical therapist onsite regularly
  • Indoor and outdoor casual collaboration spots
  • Pet-friendly office environment
  • Golf simulator, go-carts, shuffleboard, corn hole, and MORE fun

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To apply for this job please visit job-boards.greenhouse.io.


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