Senior Manager, People Operations

Role Overview

The Senior Manager, People Operations serves as a strategic and operational People partner and as a steward of company culture. This role leads core people operations, employee relations, performance management, payroll and compensation administration, culture and experiences and compliance efforts in a growing and fast-paced technology environment.

What You Will Do

The duties listed below are the essential functions of this position, and they may change as the needs of the company demand. All associates are expected to do what is necessary to get the work done and to cooperate fully with their supervisor’s requests for additional or altered duties.

Why It Might Be a Fit

If you’ve outgrown “executing the process” and are ready to own people programs, lead a team, and be the person the leadership team trusts to run point, this is your next role.

Requirements

• Minimum of 7+ years of progressive HR experience, with at least 2 years in HR Manager or Senior HRBP level role
• Prior experience managing or overseeing payroll and benefits and HRIS systems (examples: UKG, Greenhouse, Predictive Index, etc.)
• Proven experience in a high growth, mid-sized SaaS or technology company.
• Demonstrated ability to coach leaders, influence without authority, and drive change.
• Extensive knowledge of employment laws and HR compliance matters.
• High attention to detail, exceptional judgement, and strong communication skills (written and verbal).
• Ability to thrive in a PE-backed, fast scaling environment with evolving structures and priorities.
• Demonstrated ability to handle highly sensitive information with integrity, professionalism, and absolute discretion.
• Demonstrated ability to balance innovation with employee experience, responsible use, organizational risk, and measurable business outcomes related to AI utilization in the workforce.
• Demonstrated experience building or leading culture and engagement initiatives.
• PHR, SPHR or equivalent certification preferred.

Benefits

• Dental insurance
• Vision insurance
• Leave management
• Employment law compliance
• HRIS optimization and process enhancements
• Employee onboarding and offboarding process and optimization
• Culture building programs (engagement surveys, listening sessions, focus groups)
• Performance management and compensation planning processes
• Total rewards, talent management and learning and development initiatives
• Employee enablement and change management programs involving AI or other emerging technologies