Senior Marketing Manager, Digital Trust & Global Regulations (Community)

Role Overview

We are seeking a Senior Marketing Manager to grow and activate Microsoft’s internal and external Digital Trust communities and events. This individual contributor will own audience segmentation, community programming, and the growth roadmap across acquisition, onboarding, engagement, retention, and advocacy.

What You Will Do

Develop scalable acquisition, onboarding, engagement, retention, and advocacy programs that sustain customer and field participation. Activate the supporter network as a contributor and ambassador community supporting field education, customer engagement, and deal support.

Why It Might Be a Fit

The role connects field readiness and customer education with sustained relationships and measurable business outcomes. Working across Security Marketing, CELA, regional teams, Events, Program Operations, and Messaging & Narrative, the role will deliver coordinated engagement programs that deepen customer relationships, strengthen field utilization, and support validated business influence.

Requirements

• Bachelor’s Degree in Business, Marketing, Communications, Economics, Public Relations, or related field
• 3+ years integrated marketing (e.g., digital, relationship, social media, campaign), event management, marketing strategy, business planning, marketing operations, or related work experience
• Experience delivering community growth, audience development, or customer-engagement programs
• Experience developing acquisition, onboarding, engagement, and retention programs
• Ability to coordinate cross-functional and regional stakeholders
• Strong planning, communication, analytical, and stakeholder-management skills
• Audience-led programming across events, community calls, newsletters, and digital channels
• Engagement analytics, CRM signals, and customer feedback to improve programs
• Supporter or ambassador activation and advocacy programs
• Cybersecurity, digital trust, privacy, compliance, regulatory programs, or regulated-industry experience

Benefits

• Dental insurance
• Vision insurance
• Health insurance
• 401(k) or retirement plan
• Paid time off (vacation, sick leave)
• Paid holidays
• Life insurance
• Disability insurance
• Employee assistance program
• Flexible spending account (FSA)
• Health savings account (HSA)
• Dependent care FSA
• Stock options
• Employee stock purchase plan
• Bonus/commission
• Performance-based bonuses
• Equity/stock options
• Relocation assistance
• Education assistance
• Professional development opportunities
• Wellness programs
• Fitness center/gym membership
• On-site childcare
• Parental leave
• Adoption assistance
• Mental health support
• Employee recognition and reward programs