Media Operations Senior Manager

Role Overview

The Media Operations Senior Manager will lead the technology, data, and operational capabilities that support effective marketing execution and measurement. This role plays an important part in ensuring marketing decisions are supported by reliable data, well-managed technology platforms, and meaningful performance insights.

What You Will Do

The Media Operations Senior Manager will own the marketing technology roadmap and ecosystem, serve as the primary owner of the enterprise ESP (Braze), and function as the end-to-end Ad Operations team. They will also develop scalable audience frameworks and activation strategies, evaluate existing technology platforms and integrations, and maintain governance and documentation for marketing technology systems and processes.

Why It Might Be a Fit

The ideal candidate will have 5+ years of experience governing enterprise ESPs and CDPs, managing data inflows and outflows, and maintaining data hygiene. They will also have hands-on experience owning Ad Operations execution, including setting up pixel configurations, server-side tracking, and targeting parameters across a variety of channels.

Requirements

• Bachelor’s Degree
• 5+ years of experience governing enterprise ESPs and CDPs
• 2+ years of hands-on experience owning Ad Operations execution
• Experience in financial services, fintech, or regulated environments
• Familiarity working with modern data stack (e.g. Snowflake, dbt, Looker, Segment)
• Vendor management and MarTech roadmap ownership experience
• Advanced reporting using BI tools (Looker, Hex)

Benefits

• Paid time off that begins accruing on Day 1
• Medical, dental, and vision coverage for eligible employees and dependents
• A 401(k) plan with employer match
• Company-paid basic life insurance and short- and long-term disability coverage
• Employee Assistance Program (EAP) and wellbeing resources
• Family planning resources
• Pet insurance
• Learning, development, and career growth opportunities through tuition reimbursement and our e-learning platform