Senior Deal Desk Specialist

Hybrid Full TimeBoston, Massachusetts, United StatesNexthink

Role Overview

We’re looking for a Senior Deal Desk Specialist who will strengthen our Global Sales Operations team. Reporting directly to the Head of Sales Operations, you’ll work closely with Sales functions worldwide — including Sales, Pre-Sales, Channel, and MSP teams — as well as Finance, Legal, and Security. You’ll bring business insight and coaching to the table, helping to increase the velocity of our sales engine.

What You Will Do

Own end-to-end management of the Deal Desk, ensuring speed and consistency across the deal lifecycle. Manage the deal queue, organize deal reviews, and drive timely decision-making to keep Deal Desk output on track.

Why It Might Be a Fit

This is a unique opportunity to join a booming software business in a role that directly shapes business agility and success. You’ll have the chance to work closely with Sales functions worldwide and bring business insight and coaching to the table.

Requirements

  • 5–7 years of relevant experience
  • SaaS B2B software industry experience required
  • Proven experience supporting Deal Desk operations and complex deals
  • Excellent communication skills
  • Strong business acumen
  • Strong sense of ownership and a results-driven mindset
  • Passion for business support, with a willingness to go the extra mile
  • Process- and systems-oriented, with strong attention to detail and controls
  • Ability to multi-task in a fast-paced environment while meeting tight deadlines
  • Strong team player with excellent interpersonal skills
  • Understanding of the importance of data management and integrity
  • Bachelor’s degree required; Master’s degree preferred
  • Strong command of Microsoft Office

Benefits

  • 100% covered company benefits (health, dental, vision)
  • Life insurance, long-term disability, and accidental death/personal loss coverage
  • Flexible Hours
  • Unlimited vacation
  • 15 days of holidays
  • 3 extra days for volunteering
  • Hybrid work model
  • Free access to professional training platforms
  • Up to 16 weeks of paid leave for birthing parents/primary caregivers
  • 6 weeks of paid leave for secondary caregivers
  • 401(k) plan with up to 4% company matching contributions
  • Bonuses for referring successful hires after three months of continuous employment

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