Supervisor, Revenue Operations

Role Overview

The OCHIN Billing Services (OBS) Billing Supervisor oversees the billing, collections, and cash posting functions of the revenue cycle and provides daily guidance and support to ensure the team meets OCHIN key performance indicators for financial health.

What You Will Do

Provide efficient and effective account receivable services on behalf of our member clients to maximize their reimbursement and support OCHIN revenue cycle performance indicators for financial health.

Why It Might Be a Fit

The Billing Supervisor candidate with revenue cycle management experience and the ability to supervise and develop a team of on-site staff as well as off-site staff. This candidate must be able to provide effective oversight to staff, and our clients Revenue Cycle, within an environment that is dynamic and fast-paced.

Requirements

• Minimum of 5 years’ experience working in healthcare/healthcare IT
• Minimum 5 years of PB/revenue cycle billing/coding experience is required
• Minimum of three (3) years of REMOTE supervisor/manager experience is required
• High school diploma, GED is required
• Bachelor’s or associate degree in business or relevant area of study highly preferred
• Previous FQHC/RHC experience is preferred · Coding experience or CPC – Certified Professional Coder helpful, but not required
• Experience using payor portals required
• Experience with Acute Care EHR software, EPIC, is required, PB
• Must be a self-motivated team player with significant experience in physician office or medical practice revenue cycle management including coding, charge capture, time of service collection, insurance eligibility and benefits verification, claims, submission and management and accounts receivable management, including familiarity with ICD-10, CPT, and/or HCPCS Coding Systems as well as claim forms such as CMS-1500 and UB-04 ·
• Understand external rules and regulations as they relate to healthcare billing and collections e.g. Medicare, Medicaid, state laws, Health Insurance Portability and Accountability Act (HIPAA), etc.
• High level of research and root cause analysis and problem-solving capabilities, superior attention to detail.
• Extensive analytical skills and the ability to clearly communicate decisions, procedures, and processes to a diverse group of people.
• Demonstrate creativity and a willingness to change and adapt as needed.
• Follow up on assignments, show initiative, be self-motivated, and have a strong work ethic.
• Proven experience creating, analyzing, and explaining complex reports.
• Demonstrate independent judgment and self-sufficiency in effective problem solving.
• Commitment of time and energy. Willingness and ability to work overtime.
• Proficiency with MS Suites & Visio with Advanced knowledge experience in Excel.
• Proven ability to quickly master new applications.
• Knowledge of Medicare Billing Systems (DDE, Ability Ease) preferred
• Excellent communication skills, written, verbal, and listening, as well as demonstrated business writing skills, are required.
• Must be willing to travel to as necessary to accomplish departmental and organizational goals.

Benefits

• Dental insurance
• Vision insurance
• Health insurance
• 401(k) or other retirement plan
• Paid time off
• Paid holidays
• Flexible work arrangements
• Professional development opportunities
• Commuter benefits
• Employee assistance program
• Life insurance
• Disability insurance
• Paid family and medical leave
• Wellness programs
• Employee discounts
• Stock options
• Relocation assistance
• Visa sponsorship
• Travel reimbursement
• Overtime pay
• Bonus/commission
• Paid parental leave