Media Operations, VP (Parental Leave Cover)

Role Overview

The Vice President (VP), Practice Operations is a senior leadership role within Media Management & Delivery (MM&D), responsible for driving operational excellence and transformation across a defined portfolio of clients.

What You Will Do

You will translate strategy into action—embedding consistent, scalable, high-performance ways of working across client teams. You will lead the delivery of operational transformation, improving quality, efficiency, and performance while unlocking greater value for clients and the business.

Why It Might Be a Fit

This role is central to embedding our Operational Excellence by Design vision—ensuring governance, accountability, and consistency are built into how we operate, not added as an afterthought.

Requirements

• Team Leadership: Proven experience (typically 8+ years) in media operations, with a strong track record of managing, motivating, and developing high-performing teams.
• Operational & Commercial Acumen: Strong understanding of how to implement value propositions and identify commercial opportunities within a client portfolio. Experience with operational forecasting and resource management.
• Project & Change Management: Proven ability to manage large-scale projects, process improvements, and transformation initiatives from planning through to execution.
• Craft & Domain Expertise: Broad understanding across multiple media practices (e.g., Search, Social, Programmatic) and how to apply operational best practices to drive performance.
• Client & Stakeholder Management: Demonstrated success in building strong relationships with senior client stakeholders and internal partners, acting as a trusted operational advisor.
• Collaboration & Influence: A highly collaborative leader adept at working within a matrixed organization, able to drive results through partnership and clear communication.
• Problem-Solving: A creative and analytical problem-solver who can connect strategic goals with detailed execution plans and measurable outcomes.

Benefits

• Competitive medical insurance
• Group retirement plans
• Vision insurance
• Dental insurance
• Significant paid time off
• Preferential partner discounts
• Employee mental health awareness days