Sales Operations Manager, Channel & Partnerships

Role Overview

The Sales Operations Manager, Channel & Partnerships is the operational partner responsible for helping OpenSesame scale its partner business with greater clarity, efficiency, accountability, and predictability. This role partners closely with Strategic Partner Managers, Partner Development, the Partner Program Manager, Revenue Operations, Sales, Finance, Business Systems, Legal, Enablement, Marketing, and Product to improve how partner-sourced, partner-influenced, reseller, OEM, referral, and co-sell motions operate from partner lead submission through quote-to-cash.

What You Will Do

The Sales Operations Manager, Channel & Partnerships will diagnose partner process friction, improve tool adoption, clarify ownership, strengthen partner attribution, and turn messy data into actionable insights that help the partner business grow. Success in this role means partner leaders trust the data, Partner Sales Managers have clear operating views, partners submit leads through the right platform, quote-to-cash processes are understood, and leadership can clearly see what is working, what is at risk, and where to focus next.

Why It Might Be a Fit

We’re looking for proven examples from your career that show you can do this job, that you’ve built systems, driven alignment, and created impact at scale. If you have a track record of delivering excellent results and can demonstrate specific examples from your past experiences, you might be a good fit for this role.

Requirements

• manager-level judgment
• strong business partnership
• analytical depth
• ability to influence change through process, data, systems, automation, and AI-enabled workflows

Benefits

• comprehensive medical, dental, and vision coverage
• flexible PTO
• 401(k) matching
• incentive stock options
• volunteer time off
• Employee Resource Groups
• generous professional development program
• dedicated annual time off for learning and growth