Customer Operations Specialist

Remote Full TimeJamaica (Remote)Pavago

Role Overview

Manage contract lifecycle operations, Salesforce CRM accuracy, and customer operational workflows in a remote environment.

What You Will Do

Oversee contracts from initiation through execution, maintain accurate customer records, coordinate contract follow-ups, and support recurring revenue operations.

Why It Might Be a Fit

This is an execution-focused role for highly organized, detail-oriented individuals who enjoy structured operational work.

Requirements

  • 2–4 years of experience in customer operations, contract administration, billing operations, or operations support
  • Hands-on experience with Salesforce (or similar CRM) and DocuSign
  • Strong proficiency with Microsoft Excel and Google Sheets
  • Excellent written and verbal English communication skills
  • Comfortable with outbound customer communication and follow-up
  • Strong organizational skills and attention to detail
  • Ability to manage multiple priorities in a remote environment

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To apply for this job please visit jobs.workable.com.

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