Customer Operations Specialist

Role Overview

Manage contract lifecycle operations, Salesforce CRM accuracy, and customer operational workflows in a remote environment.

What You Will Do

Oversee contracts from initiation through execution, maintain accurate customer records, coordinate contract follow-ups, and support recurring revenue operations.

Why It Might Be a Fit

This is an execution-focused role for highly organized, detail-oriented individuals who enjoy structured operational work.

Requirements

• 2–4 years of experience in customer operations, contract administration, billing operations, or operations support
• Hands-on experience with Salesforce (or similar CRM) and DocuSign
• Strong proficiency with Microsoft Excel and Google Sheets
• Excellent written and verbal English communication skills
• Comfortable with outbound customer communication and follow-up
• Strong organizational skills and attention to detail
• Ability to manage multiple priorities in a remote environment