Digital Marketing Account Manager

Role Overview

The role involves managing a portfolio of local business clients, improving their online visibility and performance, and building strong client relationships.

What You Will Do

Responsibilities include client relationship management, local SEO strategy and execution, performance reporting and analytics, AI-assisted workflow, issue resolution and escalation, and growth and upsell opportunities.

Why It Might Be a Fit

The ideal candidate is proactive, organized, and able to communicate digital marketing insights clearly to non-technical clients.

Requirements

• 2+ years of experience in digital marketing, account management, or a related role
• Experience working with local businesses or small-to-medium-sized businesses
• Hands-on experience managing and optimizing Google Business Profiles
• Experience with Google Business Profile review management and local listing accuracy
• Working knowledge of Google Search Console and Google Analytics
• Ability to interpret marketing data and explain findings to non-technical clients
• Professional experience using AI tools such as Claude and ChatGPT
• Strong editorial judgment and ability to review and improve AI-generated content
• Strong written and verbal English communication skills
• Excellent organization and attention to detail
• Ability to manage multiple client accounts and priorities independently
• Strong problem-solving and follow-through skills

Benefits

• Dental insurance
• Vision insurance
• Health insurance
• 401(k) or other retirement plan
• Paid time off (vacation, sick leave)
• Paid holidays
• Flexible work arrangements (telecommute)
• Opportunities for growth and professional development