Role Overview
The CRM Administrator is responsible for facilitating the day-to-day operations and evolution of the PGA TOUR’s CRM & integrated technology platforms.
What You Will Do
Administer Salesforce implementations, partner with business teams, lead CRM onboarding, create technical documentation, and assist with report design.
Why It Might Be a Fit
The ideal candidate will have strong analytical, problem-solving, and critical thinking capabilities, as well as strong interpersonal skills and the ability to work and communicate effectively with non-technical users.
Requirements
- Bachelor’s degree or equivalent experience in computer science, information systems, business analytics, or related discipline
- 5+ years of experience with CRM administration for enterprise customers
- Salesforce certifications preferred
- Strong understanding of CRM business processes and principles
- Experience with data visualization tools (Tableau, AWS QuickSight) and SQL
- Self-motivated with a high degree of initiative and attention to detail
- Strong analytical, problem-solving, and critical thinking capabilities
- Strong interpersonal skills with the ability to work and communicate effectively with non-technical users
To apply for this job please visit pgatour.wd5.myworkdayjobs.com.
Follow us on social media