Sales Operations Specialist

Role Overview

The Sales Operations Specialist serves as the primary coordinator between the Sales Team, Warehouse Team, Finance, Logistics providers, Customs Brokers, and suppliers to ensure successful execution of customer orders. This position is responsible for order processing, inventory tracking, import coordination, shipment visibility, and customer fulfillment activities related to sale products.

What You Will Do

Receive and process customer orders, forecasts, and demand plans from the Sales Team. Coordinate with Finance to generate purchase orders. Submit purchase orders and shipping instructions to suppliers. Track order status and provide updates to the Sales Team.

Why It Might Be a Fit

This position plays a critical role in ensuring product availability, maintaining inventory accuracy, supporting customer deliveries, and facilitating communication across departments to meet customer expectations.

Requirements

• Associate’s degree or Bachelor’s degree in Business Administration, Supply Chain Management, Logistics, Operations, or a related field
• 2+ years of experience in sales operations, customer service, inventory management, logistics coordination, or supply chain support
• Experience working with inventory systems, ERP systems, or warehouse management systems
• Experience with import/export documentation