Director of People Operations

Role Overview

The Director of People Operations will partner with the Chief People Officer and company leaders to translate business priorities into practical people programs that make a measurable difference. This is a true player-coach role, where you will lead and develop a small team while remaining deeply hands-on in the work.

What You Will Do

The Director of People Operations will lead, coach, and develop a small People team, set clear priorities, remove roadblocks, and step directly into the work when needed. They will also act as a trusted advisor to leaders and managers on organizational effectiveness, performance, talent decisions, workforce planning, and team health.

Why It Might Be a Fit

The ideal candidate will have progressive People or HR leadership experience within a fast-growing SaaS company, broad, hands-on expertise across employee relations, performance management, talent, engagement, compensation, and people operations, and the ability to connect people priorities to business goals and design programs that are practical, scalable, and easy for leaders and employees to use.

Requirements

• Progressive People or HR leadership experience within a fast-growing SaaS company
• Broad, hands-on expertise across employee relations, performance management, talent, engagement, compensation, and people operations
• Experience succeeding as a player-coach, leading a small team while personally owning important work and delivering high-quality outcomes
• Strong business judgment and the confidence to advise senior leaders, challenge constructively, and navigate sensitive or complex situations
• Deep knowledge of HR practices and U.S. employment law
• Experience supporting international teams is a plus
• Strong analytical and problem-solving skills, with the ability to turn data and feedback into clear recommendations and action
• A track record of operating effectively in a fast-paced environment with changing priorities and some ambiguity
• Clear, thoughtful communication and a leadership style that builds trust, accountability, and strong partnerships across the business
• Experience with Rippling, Notion, Greenhouse, Google Suite and AI tools preferred

Benefits

• 2 Volunteer days per year
• Birthday PTO
• Quarterly company Wellness Days
• 3 months supply of diapers and meal deliveries for the first month of your Maternity/Paternity leave
• Generous parental leave
• Talkspace access and mental health support
• Annual company-wide gatherings held in cities like San Diego, Denver, Palm Springs, and Vegas!
• Office hubs in San Francisco, Toronto, and London
• Home office setup
• Monthly wifi and cell phone reimbursements for all employees, in-office or remote
• Employee Resource Groups such as Women of Planful, Parents of Planful, and many more