Sales Development Operations Specialist

Role Overview

Planful is hiring a Sales Development Operations Specialist to own the systems, data, and reporting behind our SDR team. This is a hands-on operations role with real ownership.

What You Will Do

Own SDR list building, manage net-new account assignment, evaluate SDR prospecting programs, build and maintain SDR efficiency reporting, and provide day-to-day SDR tech support.

Why It Might Be a Fit

If you like owning process end to end and measuring whether it actually moved pipeline, this is a great fit.

Requirements

• 2+ years in revenue operations, sales operations, or sales development operations in a B2B SaaS environment
• Hands-on experience with a modern GTM stack: Salesforce plus a sales engagement platform, a dialer, and enrichment/signal tools
• Strong reporting and analysis skills
• A service mindset for day-to-day user support
• Ability to translate business needs into clear technical requirements
• A systems thinker with high ownership
• Ability to communicate clearly with both technical and non-technical audiences

Benefits

• 2 Volunteer days per year
• Birthday PTO
• Quarterly company Wellness Days
• 3 months supply of diapers and meal deliveries for the first month of your Maternity/Paternity leave
• Annual Planful Palooza
• Team-specific offsites
• Office hubs in San Francisco, Toronto, and London
• Home office setup
• Monthly wifi and cell phone reimbursements
• Company-wide Mentorship program
• Manager-specific monthly training programs
• Employee Resource Groups