Campaign Operations Manager – Temporary with Potential for Full-Time

Role Overview

Plum is seeking an experienced Campaign Operations Manager to join their team in a temporary role with the potential to transition into a full-time position. The role requires hands-on ownership of campaign execution, setting up campaigns, managing sending accounts, and troubleshooting issues.

What You Will Do

The Campaign Operations Manager will build, configure, launch, and manage customer campaigns in Instantly and SmartReach, manage multiple customer campaigns, and perform thorough pre-launch QA to ensure the correct audience, messaging, sending accounts, exclusions, and settings are in place.

Why It Might Be a Fit

The ideal candidate will have hands-on experience managing outbound email campaigns, direct experience with Instantly and SmartReach, and a strong understanding of email deliverability, domain reputation, and sender health.

Requirements

• Hands-on experience managing outbound email campaigns
• Direct experience with Instantly and SmartReach required
• Strong understanding of email deliverability, domain reputation, inbox warm-up, sending limits, bounce management, and sender health
• Experience managing multiple sending accounts and inboxes
• Experience importing and managing large prospect/contact lists
• Strong Excel/CSV skills, including filtering, validation, deduplication, and field mapping
• Ability to troubleshoot campaign-platform and email-account configuration issues independently
• Exceptional attention to detail and strong QA habits
• Ability to manage multiple customers, campaigns, and deadlines simultaneously
• Strong written communication skills and good judgment around outbound messaging

Benefits

• Equity in a financial technology startup
• Generous health, dental, and vision coverage for employees and family members + 401K
• Eleven paid holidays and unlimited discretionary vacation days
• Competitive compensation and bonus potential
• Hourly rate is $40 – $48