Role Overview
The Deal Desk Lead will partner with Account Executives, Customer Success, Legal, and Operations to get deals done, from working through commercial terms and agreements to signature, account setup, and the first invoice. The role involves owning the day-to-day deal desk operation, maintaining and improving automation, and building new integrations as products, pricing, and deal volume evolve.
What You Will Do
The Deal Desk Lead will review pricing, commitments, discounts, and payment terms, identify exceptions, recommend a path forward, and drive decisions with approvers. They will ensure each deal has the right agreements and attachments under the contracting playbook, partner with Legal on customer redlines and non-standard agreements, and own the handoff from signature to a working account.
Why It Might Be a Fit
The ideal candidate has 5+ years of experience in deal desk, contract operations, or revenue operations at a B2B software company, with deal desk work at the center of it. They should have strong business judgment, understand commercial agreements, and be comfortable configuring business systems and troubleshooting workflows.
Requirements
- 5+ years of experience in deal desk, contract operations, or revenue operations at a B2B software company
- strong business judgment
- understanding of commercial agreements
- hands-on experience with CRM and billing systems (Salesforce / Metronome / Stripe)
- ability to configure business systems and troubleshoot workflows
Benefits
- Unlimited PTO
- Daily Lunch
- 401(k) with a 4% company match
- Commuter Reimbursement
- Comprehensive Insurance
- Health and Wellness Budget
- Parental Leave
To apply for this job please visit jobs.ashbyhq.com.
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