Deal Desk Associate

Role Overview

The Deal Desk Associate will work in a fast-growing, global SaaS company, building their career in Deal Desk and Revenue Operations. The role involves hands-on experience across the full quote-to-cash process, working closely with a high-performing Deal Desk team. The team works asynchronously, and the role requires a collaborative, people-first style, with a genuine interest in the commercial side.

What You Will Do

The Deal Desk Associate will manage Closed Won processing and order management, build standard quotes in CPQ, process Order Forms, and own and resolve Deal Desk cases. They will also maintain accurate Salesforce account and order records, monitor the Deal Desk queue, and respond to Sales team requests within defined SLAs.

Why It Might Be a Fit

The role offers a clear path to grow, with a strong performer with commercial curiosity able to grow toward a Deal Desk Specialist over time. The company values innovation, automation, and AI, and the role requires a self-starter with the ability to follow structured workflows while proactively flagging issues and improvement opportunities.

Requirements

• Experience in Deal Desk, Sales Operations, Revenue Operations, Order Management, or a related operational role
• Hands-on experience with Salesforce required; experience with CPQ tools strongly preferred
• Basic understanding of Quote-to-Cash processes and order management principles
• Genuine interest in the commercial side
• Collaborative, people-first style
• Highly organized and detail-oriented
• Ability to multitask and prioritize effectively
• Self-starter with the ability to follow structured workflows
• Writes and speaks fluent English

Benefits

• Work from anywhere
• Flexible paid time off
• Flexible working hours
• 16 weeks paid parental leave
• Mental health support services
• Stock options
• Learning budget
• Home office budget & IT equipment
• Budget for local in-person social events or co-working spaces

Tagged as: Deal Desk