Product Operations Specialist

Role Overview

Join Ripple’s dynamic team in Singapore to support the growth and scaling of Ripple’s diverse product offerings. You will play a key role in supporting the 24×7 operations of Ripple’s 24×7 operations, working closely with internal teams to provide seamless support.

What You Will Do

Collaborate with Finance and Operations teams to ensure timely settlement of crypto and fiat funds, reconcile positions and balances, and monitor intraday trading and settlement activity.

Why It Might Be a Fit

You’ll have the opportunity to build real-world value, unlock incredible career growth opportunities, and contribute to developing and managing processes, system configurations, and settlement instructions.

Requirements

• Relevant hands-on experience in operations, clearing, and settlement, including reconciliation
• Proven experience in monitoring venues and systems in real-time to uncover and resolve exceptions, breaks, and blocking issues
• Understanding of accounting principles (debits/credits, balance sheet reconciliation) is strongly preferred
• Curiosity and initiative to identify manual processes that can be automated or streamlined
• High attention to detail with the ability to problem-solve and remain organized in a dynamic environment
• Dedicated with a passion for efficiency and continuous improvement
• Experience with implementing off-the-shelf and in-house solutions
• Broad understanding of markets and instruments (cleared, OTC, crypto, derivatives)
• Experience with SQL and crafting queries for daily operations is a plus

Benefits

• Competitive salary
• Bonuses
• Equity
• Competitive benefits that cover physical and mental healthcare, retirement, family forming, and family support
• Employee giving match
• Mobile phone stipend
• R&R days
• Generous wellness reimbursement and weekly onsite & virtual programming
• Generous vacation policy
• Industry-leading parental leave policies
• Family planning benefits
• Catered lunches
• Fully-stocked kitchens with premium snacks/beverages
• Fun events