Bilingual Sales Operations Specialist I

Role Overview

RS Medical is seeking a detail-oriented and customer-focused Sales Operations Specialist I to support our sales team and ensure a seamless order fulfillment process. In this role, you’ll serve as a critical liaison between Account Managers, healthcare providers, patients, and payors, helping turn opportunities into successful outcomes.

What You Will Do

Review system-created orders for accuracy and prepare them for fulfillment. Compare order details in Salesforce against purchase orders and other source documentation to confirm product, account, compliance, and payor requirements are met.

Why It Might Be a Fit

Success in this role requires accountability, adaptability, and a willingness to navigate evolving processes and requirements, including changes in account requirements, state regulations, fee schedules, and claim verification practices.

Requirements

• High school diploma or GED
• 6+ months of office or administrative experience
• Familiarity with Workers’ Compensation and Personal Injury Protection (PIP) order processing, documentation, and claim requirements
• Proficiency with Microsoft Office
• Ability to learn and adapt to system updates, workflow changes, automation-supported processes, and account, insurance, payor, and state-specific requirements