Associate – Sales Operations

Role Overview

Manages order-related activities for assigned B2B customers, ensuring timely and accurate order processing, effective customer communication, and compliance with global and local operational processes.

What You Will Do

Manage customer service activities, ensure timely and accurate processing of customer orders, monitor the order-to-cash process, and maintain proactive communication with assigned customers.

Why It Might Be a Fit

Contribute to continuous improvement of Sales Operations processes and service delivery, ensuring compliance with applicable operational, quality, and control requirements.

Requirements

• 2-3 years of experience in sales operations, supply chain, order management, project coordination, or related functions
• Good understanding of end-to-end sales and commercial processes
• Experience working with customer orders, internal stakeholders, and operational systems
• Ability to work independently, manage priorities, and take ownership of assigned tasks
• Strong communication and coordination skills
• Experience supporting month-end closing activities and operating within audit-compliant controls