Team Lead Sales Operations B2B

Role Overview

Lead and coordinate the B2B Sales Operations team, ensuring effective execution of the end-to-end Order-to-Cash process and maintain strong operational performance. The role oversees all Sales Operations activities for a key region, including managing team capacity and workload prioritization, supporting team development, and ensuring delivery against defined objectives with clear reporting.

What You Will Do

Manage order processing for designated B2B customers across APIs and FDFs supplied to third parties, while maintaining alignment between local execution and global standards. Enhance customer experience, promote process consistency, and support continuous improvement initiatives in close collaboration with commercial, supply chain, and finance teams.

Why It Might Be a Fit

10–12 years of progressive experience in supply chain management, sales operations, project management, or related functions, preferably within a pharmaceutical or Global Capability Center (GCC) environment. Strong understanding of end-to-end sales and commercial processes, including complex Order-to-Cash (O2C) workflows.

Requirements

• Bachelor’s or master’s degree in supply chain management, Business Administration, or a related field
• 10–12 years of progressive experience in supply chain management, sales operations, project management, or related functions
• Strong understanding of end-to-end sales and commercial processes, including complex Order-to-Cash (O2C) workflows
• Hands-on functional expertise in SAP (SD, MM, and FI modules)
• Experience managing and supporting teams, including guiding and motivating team members

Benefits

• Flexible-hybrid careers
• Diversity is welcomed
• Personal growth is supported