Salesforce Marketing Automation Specialist

Hybrid Full TimeSwedenSopra Steria I2S

Role Overview

As a Salesforce Marketing Cloud Consultant, you will work in the borderland between business and technology, helping customers develop their marketing, create relevant customer experiences, and realize the value of their customer data through the Salesforce platform.

What You Will Do

You will combine strategic advice with solution design and implementation, working closely with marketing, sales, and operational teams to translate business goals into effective customer journeys, personalized communication, and data-driven work methods.

Why It Might Be a Fit

We value experience with solutions such as Agentforce, Data 360, and Marketing Cloud Next, where data, automation, and AI collaborate to create smarter customer experiences and more efficient work methods.

Requirements

  • At least five years of experience with Salesforce Marketing Cloud (Engagement, Account Engagement, and/or Next)
  • Experience in a consulting role and working closely with customers
  • Good understanding of Marketing Automation, CRM, customer data, and customer lifecycle management
  • Experience working hands-on in Marketing Cloud Engagement and preferably in Account Engagement and/or Next
  • Ability to translate business needs into effective, sustainable, and scalable solutions
  • Experience in facilitating workshops and communicating with both business and IT stakeholders
  • Fluent in Swedish and English in speech and writing

Benefits

  • Merit-based certifications in Salesforce Marketing Cloud (Engagement, Account Engagement, and/or Next)
  • Experience with Salesforce Data 360
  • Experience with Marketing Cloud Next
  • Experience with Agentforce or other AI functions within the Salesforce ecosystem
  • Experience with Sales Cloud or Service Cloud and preferably cross-cloud solutions
  • Experience with integration projects and complex Salesforce environments

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