Principal Revenue Operations

Role Overview

The Principal Revenue Operations is a senior leadership role at the center of Sortly’s go-to-market engine. Reporting to the Chief Revenue Officer and serving as their second in command across the GTM organization, as well as a strategic partner to the VP, Data. This leader owns the operational backbone that connects Sales, Marketing, Customer Success, and Customer Experience into one aligned, high-performing revenue team.

What You Will Do

Drive operational efficiency, pipeline integrity, forecasting accuracy, and consistent execution against business goals; and act on behalf of the CRO to keep the entire GTM org moving in the same direction. Span six core areas of ownership: GTM Leadership & Strategic Partnership to the CRO, Revenue Tech Stack Ownership & Evolution, Data Integrity & Systems Governance, Forecasting, Reporting & Revenue Analytics, Lead Lifecycle, Funnel & Process Optimization, and Strategic Initiatives & Revenue Growth Programs.

Why It Might Be a Fit

8+ years of experience in Revenue Operations ideally as a one person team, Sales or Marketing Operations, including several years in a senior leadership capacity in a B2B SaaS environment. Strong cross-functional leader operating as a strategic partner to executive GTM leadership, with the judgment and credibility to act on a CRO’s behalf.

Requirements

• 8+ years of experience in Revenue Operations
• Experience in a senior leadership capacity in a B2B SaaS environment
• Strong cross-functional leadership skills
• Strong experience managing and optimizing CRM and revenue systems and tools
• Deep understanding of sales funnels, customer journeys, and SaaS metrics
• AI Fluency
• Strong analytical skills and comfort building executive-level reporting and dashboards
• Proven ability to lead through influence, align senior stakeholders, and drive change across a cross-functional organization
• Excellent communication and project management skills

Benefits

• Competitive salary
• Benefits package
• Home office stipend
• 401k match
• Yearly learning and development reimbursement
• Annual off-site retreats