Inside Sales Representative I

Role Overview

As an Inside Sales Representative I, you will drive aftermarket parts sales through proactive selling techniques while managing all aspects of customer service for incoming orders, ensuring accurate setup in SAP. This role plays a key part in achieving sales targets by providing aftermarket-engineered solutions, tracking quotes through order fulfillment, and leveraging market intelligence to optimize pricing strategies.

What You Will Do

Proactively sell and up-sell aftermarket parts while managing revenue and margin performance in the assigned territory. Develop and present parts replacement proposals, maintain customer relationships, and support regional sales managers in driving sales growth.

Why It Might Be a Fit

Strong communication, customer service, and problem-solving skills are essential, with the ability to work independently, within a team, and delegate tasks as needed. This role encourages innovation and continuously improves efficiency of technical support, monitors advances of technology and competition, and supports global and acquisition-related technical issues in areas of expertise.

Requirements

• Strong knowledge of Microsoft Excel, Access, Word, and PowerPoint
• Strong problem solving and analytical skills, with ability to identify issues, propose solutions, and effectively implement changes
• Excellent communication skills and ability to collaborate with cross-function teams at all levels (production to management) and present data and recommendations verbally and in written form to management

Benefits

• Generous and flexible paid time off
• Competitive health insurance plans
• 401(k) match
• Competitive and performance-based compensation packages
• Bonus plans
• Educational assistance
• Leadership development programs
• Recognition programs