People Operations Administrator – Central

Role Overview

The People Administrator plays a critical role in managing and monitoring both full-time employee (FTE) and contingent hourly labor headcount across sites within the Region. This role ensures accurate attendance tracking, proactive workforce planning, and effective labor delivery management in partnership with on-site Operations Leaders, HR, and external staffing partners.

What You Will Do

Monitor FTE and contingent labor headcount across Region to align daily/weekly staffing with volume and SLA targets. Manage FTE and contingent labor delivery tracking across multiple regional sites; rebalance labor based on forecast, cancellations, or volume shifts.

Why It Might Be a Fit

The ideal candidate brings a strong HR & Staffing foundation with working knowledge of co-employment laws, particularly those applicable within the region, to manage hourly labor effectively while driving compliance and operational excellence.

Requirements

• High school diploma or equivalent.
• 1+ years in a fast-paced, customer-oriented environment (operations, administrative support, customer service, retail, hospitality, staffing, recruiting, HR, or related).
• Strong organization and prioritization skills with high attention to detail.
• Excellent customer service and discretion; able to handle confidential information.
• Clear written and verbal communication; comfortable presenting to groups.
• Proficiency with Microsoft Office, Google Workspace, and company communication tools (e.g., email, Slack).
• Experience with data entry, auditing, and producing data-driven reports.
• Ability to lift up to 25lbs on occasion.
• On-site presence at Home Site with periodic travel to regional sites; occasional evenings/weekends.
• Ability to travel to support sites as needed.

Benefits

• Dental insurance
• Vision insurance
• Health insurance
• 401(k) or similar retirement plan
• Paid time off (vacation, sick leave)
• Paid holidays
• Life insurance
• Disability insurance