Customer Retention Representative

On Site Full TimeCanadaSuperior Plus Propane

Role Overview

Join a supportive and inclusive work environment where teamwork, respect, and open communication are at the core of everything we do. A continuous focus on professional development with many opportunities for training & career growth.

What You Will Do

Deliver exceptional customer service, evaluate account profitability, meet retention targets, and process account closures.

Why It Might Be a Fit

Exceptional customer service skills, strong oral communication abilities, passion for finding solutions, and attention to detail are required. Proficiency in Microsoft Outlook and Excel is also necessary.

Requirements

  • Minimum high school diploma
  • At least one year of relevant experience
  • Prior experience in customer service, sales, and/or accounting is preferred
  • Post-secondary education is considered an asset
  • Fluency in French/English, both written and verbal, is an asset

Benefits

  • Competitive health benefits
  • Health & wellness spending accounts
  • Maternity leave top-up
  • Employee assistance program
  • Flexible hybrid work options
  • Comprehensive benefits and retirement plans with matching contributions
  • Performance-based incentives

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To apply for this job please visit jobs.dayforcehcm.com.

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