Sr. Program Manager, Sales Operations

Role Overview

This role leads programs that enhance the sales process and improve the customer experience through ongoing management activities. It involves collaborating with sales operations and enablement teams to support programs after launch and throughout their lifecycle. The role requires reporting program outcomes and metrics to leadership to inform decision-making.

What You Will Do

Provide strategic direction for sales programs to achieve lifecycle management objectives and improve program outcomes, lead planning efforts to support various workstreams and key business areas, conduct operational assessments to identify risks and gaps, measure results and communicate progress and insights to leaders.

Why It Might Be a Fit

Success is measured by the ability to identify issues, communicate impacts, and develop effective management plans. The work directly influences organizational sales effectiveness and customer satisfaction by ensuring program goals are met and sustained.

Requirements

• High School Diploma/GED
• 4-7 years Experience in organizational programs, project management or related area
• 2-4 years Supervisory or program management experience, including cross-functional management
• Business Case Development
• Change Management
• Communication
• Data Analysis
• Program Management
• Risk Management
• Sales Enablement
• Sales Process Development
• Stakeholder Management
• Strategic Thinking

Benefits

• Competitive base salary and compensation package
• Annual stock grant
• Employee stock purchase plan
• 401(k)
• Free, year-round money coaches
• Medical, dental and vision insurance
• Flexible spending account
• Paid time off
• Up to 12 paid holidays
• Paid parental and family leave
• Family building benefits
• Back-up care
• Enhanced family support
• Childcare subsidy
• Tuition assistance
• College coaching
• Short- and long-term disability
• Voluntary AD&D coverage
• Voluntary accident coverage
• Voluntary life insurance
• Voluntary disability insurance
• Voluntary long-term care insurance
• Mobile service & home internet discounts
• Pet insurance
• Commuter and transit programs