People Operations Manager

Role Overview

The People Operations Manager drives employee relations, HR compliance, and the consistent application of People policies and programs at Take Command. This role serves as a trusted advisor to managers and employees, providing guidance on performance, workplace concerns, and employment practices while identifying and proactively addressing HR risk.

What You Will Do

Employee Relations & Manager Advisory: Serve as the primary talent advisor to managers on performance management, employee relations, difficult conversations, corrective action, and terminations. Lead workplace investigations from intake through resolution, including fact-finding, documentation, and recommendations.

Why It Might Be a Fit

The People Operations Manager will identify employee relations trends and recommend proactive solutions to the Director of People Operations. Serve as a trusted and confidential resource for employees and managers.

Requirements

• 5-7 years of progressive People Operations experience with meaningful depth in employee relations and HR compliance
• Demonstrated experience leading employee relations matters, including investigations, conflict resolution, performance management, and corrective action
• Working knowledge of federal and multi-state employment requirements, including FLSA, FMLA, ADA, Title VII, and state-specific leave, wage, and pay transparency requirements
• Experience in coaching managers through complex or sensitive people situations, and operating as a consultative partner to business leaders
• Experience owning or significantly contributing to HR compliance infrastructure, including handbooks, policies, recordkeeping, and audits
• Strong judgment and discretion when handling sensitive employee matters and confidential information
• Excellent communication skills and the ability to translate complex People topics into practical guidance
• Ability to operate independently while knowing when to escalate matters to the Director of People Operations or legal counsel

Benefits

• Generously funded ICHRA for medical, dental, and vision premiums and medical expenses
• Unlimited personal vacation in addition to regular company holidays
• 401(k): 90-day eligibility for 4% match that vests over 4 years with a one year cliff
• Competitive parental leave for new parents
• Up to two paid days of Paw-ternity leave
• ClassPass corporate membership with access to over 73,000 fitness and wellness options
• Flexible on where you work – we believe in the power of connecting with intention!