Website Operations Supervisor

Role Overview

The Website Operations Supervisor oversees the day-to-day operations of the website production team, driving project management across website builds, launches, and client-facing deliverables.

What You Will Do

Key responsibilities include project and task management, client and website lifecycle management, domain management, development coordination, ad hoc queries and issue handling, issue and complaint management, team leadership and development, client management, reporting and KPIs, and manager support.

Why It Might Be a Fit

The ideal candidate will have strong project management skills, experience in website production, and proficiency in Microsoft Office/Google Workspace.

Requirements

• Matric / Grade 12 certificate
• Minimum 2–3 years’ experience in website production, digital operations, or a similar project/task management role
• Minimum 1 year experience in a supervisory or team-leading capacity
• Proficiency in Microsoft Office / Google Workspace (Excel/Sheets, Word/Docs)
• Working knowledge of CMS platforms, domain/DNS management, Google Analytics, Google Search Console, and Looker Studio
• Strong written and verbal communication skills
• Ability to manage multiple projects and deadlines under pressure