Customer Growth Associate

Role Overview

Join the Access family to help grow the business and empower customers to do more of what’s important to them. The role involves building relationships, developing sales skills, and making a real difference to organisations doing great work.

What You Will Do

Manage inbound enquiries, support new customers, build strong customer relationships, and work closely with colleagues across Sales, Customer Success, and Product teams.

Why It Might Be a Fit

The role requires experience in sales, account management, or customer-facing roles, with a passion for believing in better and making a real difference to organisations.

Requirements

• Experience in a sales, account management or customer-facing role
• Experience supporting customer onboarding, retention or account growth activities
• Experience working with Software as a Service (SaaS) products or other subscription-based services
• Knowledge of the charity, fundraising or not-for-profit sector

Benefits

• Competitive salary
• Wellbeing days (25 days leave a year)
• Health contribution
• Range of benefits to suit the individual
• Three charity days allocated to support a cause that matters