Event Operations & Sales Lead

Role Overview

The Event Operations & Sales Lead serves as a key member of The Ground’s Events team, providing hands-on support for event execution, client service, and sales coordination. This role is ideal for an experienced event professional who thrives in fast-paced environments, enjoys both client-facing and operational work, and can confidently manage event logistics from final preparation through day-of execution.

What You Will Do

Manage event timelines, logistics, and day-of problem solving to ensure a seamless guest experience, serve as on-site Event Lead for weddings, corporate events, social gatherings, and catered events, and assist with responding to client inquiries and ongoing communication with active leads.

Why It Might Be a Fit

This role is ideal for an experienced event professional who thrives in fast-paced environments, enjoys both client-facing and operational work, and can confidently manage event logistics from final preparation through day-of execution. The Ground is an equal opportunity employer and celebrates diversity and is committed to creating an inclusive environment for all employees.

Requirements

• 3+ years of event management, venue operations, hospitality, catering, or wedding/event planning experience
• Demonstrated experience independently managing events and serving as the onsite lead
• Strong customer service and client relationship skills
• Exceptional organizational and communication abilities
• Ability to remain calm, professional, and solutions-oriented in dynamic event environments
• Experience with event management software; TripleSeat experience preferred
• Experience with Toast or other POS systems preferred
• Ability to work independently while collaborating effectively with a team
• Flexible schedule, including evenings, weekends, and occasional holidays
• Reliable transportation and valid driver’s license

Benefits

• 20% discount at Ground entities (includes Ground Market, Ground Table, The Pub, Grounded Body)
• Part-Time Employee: $25–35/hour DOE
• Independent Contractor: $35–50/hour DOE