Senior Sales Operations Specialist

Role Overview

The Sr Sales Operations Specialist will serve as a key partner to the Sales team, customers, and internal departments, ensuring seamless execution of customer programs, supporting strategic account management initiatives, and acting as a trusted resource across the organization.

What You Will Do

The role requires coordinating and facilitating customer requests, internal communications, and cross-functional support, setting up new customers and locations within company systems, managing orders efficiently, and leading the operational execution of new product launches.

Why It Might Be a Fit

The ideal candidate will be a highly organized professional who thrives on building relationships, solving problems, and driving customer success, with a passion for delivering exceptional service and building long-term customer relationships.

Requirements

• Bachelor’s degree or equivalent combination of education and relevant work experience
• Experience in sales support, customer service, account support, or a related role
• Proven ability to manage multiple priorities in a fast-paced environment
• Customer Focus
• Strong verbal and written communication skills
• Ability to collaborate effectively with customers, sales teams, and cross-functional partners
• Leadership & Ownership
• Takes initiative, follows through on commitments, and accepts accountability
• Demonstrates sound judgment and professionalism in all interactions
• Embraces change and helps others navigate it successfully
• Collaboration
• Works effectively across teams and departments
• Shares knowledge and resources to support team success
• Positively influences team culture and performance
• Organization & Results Orientation
• Strong analytical, problem-solving, and multitasking abilities
• Excellent organizational and time-management skills
• Ability to prioritize work, meet deadlines, and drive results
• Proficiency with Microsoft Office Suite, including Excel, Word, and PowerPoint
• Experience working with customer portals, retail systems, and order management platforms is a plus

Benefits

• Dental insurance
• Vision insurance
• 401(k) or retirement plan
• Paid holidays
• Other benefits (not specified)