Product Operations Manager – Merchant Platform

Role Overview

The Product Operations Manager will develop operations and go-to-market strategies to enhance the merchant experience, analyze data and feedback to propose strategic initiatives, and collaborate with cross-functional internal teams.

What You Will Do

Responsibilities include developing operations and go-to-market strategies, analyzing product and operational data, creating and maintaining guidelines and dashboards, and defining clear success metrics.

Why It Might Be a Fit

The ideal candidate will have experience in analyzing data, building and maintaining datasets, conducting user research, and managing projects involving cross-functional stakeholders.

Requirements

• Master’s degree or foreign equivalent degree in Management, Analytics, Marketing, Digital Media, Communications, Business Administration, or a related field
• 1 year of related work experience
• Analyzing data, building and maintaining datasets, and creating dashboards for product planning
• Conducting user research, competitor analysis, and market science analysis
• Analyzing product and system performance data to identify trends and improvement opportunities
• Managing projects involving cross-functional stakeholders
• Interfacing directly with business leaders and stakeholders

Benefits

• Dental insurance
• Vision insurance
• Health insurance
• 401(k) or retirement plan
• Paid time off
• Paid holidays
• Domestic and international travel reimbursement