Agentforce Service Account Executive

Role Overview

Join the Agentforce Service team and help lead growth for one of Salesforce’s fastest-growing products. Agentforce Service is Salesforce’s complete agentic service platform — built for every type of service, in any industry, across any channel.

What You Will Do

Building and executing account plans to retain and grow Annual Contract Value (ACV) with existing customers, focused on upsell and cross-sell opportunities, running discovery to uncover customers’ current processes, business objectives, and strategic goals, and crafting and presenting compelling value propositions across the Agentforce and Service Cloud stack.

Why It Might Be a Fit

Demonstrated success in quota-carrying, technology solution-based direct sales, proven experience selling Contact Center, ITSM, HR Service, or Service Engagement software, and strong discovery and solutioning skills, with the ability to build account plans around upsell/cross-sell growth.

Requirements

• Demonstrated success in quota-carrying, technology solution-based direct sales
• Proven experience selling Contact Center, ITSM, HR Service, or Service Engagement software
• Strong discovery and solutioning skills, with the ability to build account plans around upsell/cross-sell growth
• Confident communicator across written, verbal, and presentation formats

Benefits

• Unleash Your Potential
• When you join Salesforce, you’ll be limitless in all areas of your life.
• Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best.

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