Salesforce Administrator

Role Overview

The Salesforce Administrator is responsible for managing, optimizing, and supporting Trojan Technologies’ Salesforce platform to enable effective sales, service, and customer relationship management processes.

What You Will Do

Administer and maintain the Salesforce platform, design and implement custom objects, fields, page layouts, Flows, validation rules, reports, and dashboards, and collaborate with Sales, Marketing, and Customer Service teams to deliver scalable Salesforce solutions.

Why It Might Be a Fit

This role provides day-to-day Salesforce administration, maintains data integrity, supports user adoption, and delivers platform enhancements that improve business efficiency and decision-making.

Requirements

• Bachelor’s degree in Business Administration, Information Technology, or a related field, or equivalent practical experience
• Experience administering Salesforce, including hands-on configuration of Sales Cloud or Service Cloud in a multi-user business environment
• Salesforce Certified Administrator certification or the ability to obtain certification within six months of hire
• Experience using Salesforce data management tools (such as Data Loader or Import Wizard) and developing reports and dashboards
• Proven experience translating business requirements into Salesforce configurations that improve user adoption and business processes
• Experience supporting cross-functional business stakeholders and end users within a CRM environment

Benefits

• Flexible working hours
• Hybrid work arrangement
• Professional onboarding and training opportunities
• Career coaching and development opportunities
• Comprehensive health benefits

Tagged as: CRM Administration, Salesforce