Sales Operations & Enablement-Sr Mgr

Role Overview

This position is crucial for safeguarding revenue, mitigating risk, and driving business initiatives within the Virtual to Business (V2B) sales channel. The role involves leading strategic fraud reduction efforts, managing credit processes, and owning high-priority cross-functional projects.

What You Will Do

Key responsibilities include leading strategic fraud reduction efforts, managing credit processes, and owning high-priority cross-functional projects. The role also involves serving as the primary contact for internal partners and the main escalation point for ERT/Director issues.

Why It Might Be a Fit

You thrive in a fast-paced, dynamic environment where different challenges pop up all the time. You quickly grasp the details of a situation and know just the right next step. People trust you – you build relationships and credibility quickly.

Requirements

• Bachelor’s degree or four or more years of work experience
• Six or more years of relevant work experience
• Vast knowledge of Get Support, EzTracker, TLO and Business Intelligence
• 2 years of V2B sales, sales operations, business development, or marketing experience
• Two or more years of experience working with Citrix, VPN, and Home-Based agent equipment
• Proficiency with technology solutions, systems, and tools (Thin clients, internet connectivity, Citrix, and other tools V2B uses)
• Proven experience leading a high-performing support team within structures like the BGCO/WCC, with a relentless focus on driving customer satisfaction and operational excellence

Benefits

• medical
• dental
• vision
• short and long term disability
• basic life insurance
• supplemental life insurance
• AD&D insurance
• identity theft protection
• pet insurance
• group home & auto insurance
• matched 401(k) savings plan
• up to 8 company paid holidays per year
• up to 6 personal days per year
• paid parental leave
• adoption assistance
• tuition assistance
• premium pay such as overtime, shift differential, holiday pay, allowances, etc.