Role Overview
The Customer Success Manager will work with account teams to ensure every user at clients gets real value from Vortexa. They will own adoption and value for their book of business, working with each Account Manager as one account team.
What You Will Do
The role involves driving onboarding and time to value, knowing every user, deepening adoption, and protecting retention.
Why It Might Be a Fit
The ideal candidate will have 4+ years of experience in energy, commodities, or shipping markets, and be able to build trust with front-line users and senior decision-makers.
Requirements
- 4+ years in energy, commodities or shipping markets
- experience in energy, commodities or maritime markets
- technical fluency in APIs, data integrations, and data workflows
- ability to build trust with front-line users and senior decision-makers
Benefits
- 401k with up to 2% contributions matched by Vortexa
- Private Health Insurance offered via Blue Cross Shield
- Dental and Vision cover offered via Guardian
- Global Volunteering Policy
- Stock-options in a fast-growing, high-potential business
- A vibrant and diverse workplace
- An open, collaborative, and supportive working culture built on merit
To apply for this job please visit jobs.workable.com.
Follow us on social media