Role Overview
Serve as the primary point of contact for customers, understanding their business needs, and providing solutions to their problems.
What You Will Do
Manage customer relationships, develop and execute customer success plans, work with the sales team to identify upsell and cross-sell opportunities, and collaborate with the product and engineering teams.
Why It Might Be a Fit
Strong technical skills, excellent communication and interpersonal skills, strong problem-solving skills, and ability to work independently.
Requirements
- 2-3 years of experience in a technical customer success or similar role in a SAAS company
- Strong technical skills, including experience with APIs, webhooks, and integrations
- Excellent communication and interpersonal skills
- Strong problem-solving skills and ability to think strategically
To apply for this job please visit jobs.workable.com.
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