Inside Sales Representative

Role Overview

The Inside Sales Representative is responsible for providing exceptional service to assigned customers while actively developing opportunities to retain, grow, and expand WST’s business.

What You Will Do

Manage day-to-day customer needs, including pricing, availability, quoting, order processing, order status, delivery requirements, and follow-up.

Why It Might Be a Fit

The successful candidate will operate with a strong sense of urgency, take ownership of customer needs and sales opportunities, and consistently look for ways to create value for both the customer and Wisconsin Steel & Tube.

Requirements

• Requires associates degree; or one-year relevant experience and/or training; or combination of education and experience.
• Experience in one or more of the following industries is preferred: industrial supply sales, agricultural service & products, metal manufacturing, industrial and commercial equipment, and/or distribution.
• Ability to prioritize and complete assigned tasks within the required time frame
• Demonstrate strong empathy for customers and passion for providing resolutions
• Deep understanding and display of company values to WIN customer interactions
• Solid sales skills and ability to uncover effective customer solutions
• Proficient with Microsoft Outlook, Excel, Word, Power Point, Project, and Teams
• Strong analytical, interpersonal, organizational and time management skills
• Demonstrate effective and active listening skills and patience
• Possesses excellent written and verbal communication skills
• Ability to resolve customer complaints in a one-call resolution.
• Ability to pay close attention to detail.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to deal with problems involving several concrete variables and standardized situations.

Benefits

• Dental insurance
• Vision insurance
• Medical insurance
• 401(k) plan
• Paid time off
• Paid holidays